User support technician - Optima Technology Group Inc.

Job details
LocationOffice 2 30 McKenzie LnMoose Jaw, SK
S6J 1M6
Salary
30.77 hourly / 40 hours per Week
Terms of employment
Permanent employment
Full time
Day, Evening, Morning
Start dateStarts as soon as possible
vacancies1 vacancy

Overview
Languages
English

Education
College/CEGEP
Experience
Experience an asset

Responsibilities
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Additional information
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Attention to detail
Standing for extended periods
Personal suitability
Efficient interpersonal skills
Initiative
Judgement
Organized
Team player
Who can apply to this job?
Only apply to this job if:

You are a Canadian citizen, a permanent or a temporary resident of Canada.
You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply
By email
info@magwebonline.com