Field Service Technician

A Field Service Technician. You are responsible for providing wheelchair diagnostics, maintenance and repairs to clients with manual or motorized wheelchairs. You will assess the service ability of the equipment for the client including routine, service and emergency calls.

Your Role

• Performs service calls including wheelchair diagnostics, maintenance and repairs. Delivery and set-up of wheelchairs for clients, instructing clients in equipment use, safety and responsibility for maintenance.
• Travels to a designated area(s) of rural Manitoba to perform routine calls including wheelchair diagnostics, maintenance and repairs.
• Rotates with the other Field Service Technicians to be on-call for afterhours emergencies including wheelchair diagnostics, maintenance and repairs as required.
• Performs routine calls within Winnipeg including wheelchair diagnostics, maintenance and repairs.
• Performs in-house maintenance and repairs as required.
• Completes parts inventory control sheet each time parts are removed from parts area.
• Completes work orders, including all information requested, listing parts used and recording a summary of service work performed, as well as any observation(s) of clients in breach of their wheelchair user agreement.
• Consults with allied health professional(s) and others as necessary.
• Maintains assigned department vehicle including its mechanical and physical condition, and regularly scheduled maintenance (e.g., oil change, filter, lube). Reporting any abnormalities to Manager, Wheelchair Services.
• Maintains assigned department vehicle in orderly condition to facilitate parts inventory control and safety.

What You Know
• High School Diploma.
• Demonstrated basic knowledge and experience with computers.
• Valid Manitoba driver’s license.
• Demonstrated mechanical and electronic knowledge and experience.
• Experience in an allied health environment considered an asset.
• Ability to travel within Manitoba.
• Ability to be on-call evenings and weekends.
• Capable of lifting at least 50 lbs.
• French language an asset.