The Withdrawal Services Program Manager (WSPM) oversees the Men’s Detox and the Women’s Detox programs and associated services including (but not limited to), the supervision of staff, volunteers, interns and the program budget. The WSPM, also contributes to the development and implementation of program policies and procedures, and the coordination with other programs within the Agency to ensure seamless and comprehensive services.
JOB DUTIES & RESPONSIBILITIES
Operations - ensure the programs overall operations continuously runs efficiently, delivering program services in the most consistent manner possible in the areas of: Client Services, Leadership, Team Supervision & Team Coordination and Human Resources.
KNOWLEDGE, SKILLS & ABILITIES
· Organizational Skills
· Time Management
· Coaching and Mentoring
· Information Management
· Leadership Skills
· Technical Skills
· Problem Solving
· Critical Thinking Skills
· Cultural Competence
· Cultural Safety & Security
EDUCATION & QUALIFICATIONS
· Minimum of two years staff management experience in a withdrawal management program is required.
· Masters degree combined with training in human services; MSW; Psychology, or a related field required.
· Public Health Administration, Non-Profit Management would be considered an asset.
· Experience in social service program development, implementation and evaluation preferred.
· Demonstrated working knowledge of acute care for detoxification clinical procedures; knowledge of substance use disorders to support individuals non-judgmentally and with care and compassion.
· An equivalent combination of experience, education and work experience to successfully perform the duties of the job will be considered.
· Experience working with a diverse population, with sensitivity to differences in socioeconomic status, culture, religion, sexual orientation, gender expression, race, age, physical and/or mental illness.
· Strong work ethic, self-directed and able to coordinate multiple tasks, and highly motivated.
· Knowledge and training in working with a vulnerable population with chemical dependency, mental illness and crisis intervention techniques.
· Able to work well independently and as a member of a team; able to work collaboratively and thrive in a flexible, evolving environment, adapt to situations and manage change effectively.
· Able to effectively and efficiently address crises and problem-solve with open communication.
· Able to plan work schedule respective to program needs, including working evenings or weekends if needed.
· Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and Clear Adult Abuse Registry Check required.
· Valid Class V Drivers License required.
· Fast paced environment with occasional high pressure or emergent situations.
· Work hours subject to program needs to ensure coverage during all hours of operation.
· Frequent exposure to bodily fluids; frequent interaction with a diverse population with varying addictions and mental health needs.
· Frequent sitting, standing, walking, grasping, carrying and speaking; occasional reaching, bending and stooping; lifting, carrying, pushing and pulling up to 50 pounds, with assistance if needed
· May need to lift or turn clients with mobility issues, with assistance if needed; frequent use of computer, keyboard, copy and fax machine and cell phone.
When emailing your application, be sure to indicate the correct position information in the subject line.
Submit to firstname.lastname@example.org
Subject Line Withdrawal Services Program Manager (WSPM)
Required Documentation Resume, Cover Letter, Education Credentials, Certifications & Conditions of Employment Documentation
Closing Date June 24, 2021
Thank you to all those who apply but only candidates selected for an interview will be contacted
Job type: Salary