Car Rental/Customer Service Agent

Posted on January 14, 2022. Primary Region: Winnipeg, MB

JOB SUMMARY

As a Rental Agent you understand that our company is dedicated to delivering great customer service. Everyday is an opportunity to meet people from around the world and help find the right solutions for their personal or business needs.

POSITION RESPONSIBILITIES INCLUDE:

  • You are the first point of contact with the customer. You must be courteous and approachable.


  • Answer all customer inquiries at the front counter, over the phone and through email.


  • Create reservations using the provided computer system.


  • Inspection of vehicles for cleanliness and/or damage.


- Highly responsible for the security of vehicles and office equipment.


  • Must be available and able to communicate efficiently through text, calls and emails.


  • Extremely fast paced environment with continuous movement of vehicles. You must be able to keep track of all vehicles and inventory.


  • Up-selling and Cross-selling is required and may be competitive for more work hours.

KEY QUALIFICATIONS:

  • Ability to deliver great customer experience by having strong communication skills that allow you to comfortably speak with customers.


- Sales driven, self-motivated, personable and dependable.


- You must posses a high level of detail to ensure proper customer and vehicles details are correct.


- Approachable, a good listener, and empathetic. Ability to work with a team or independently.


- Ability to maintain composure and customer focus while solving customer or technical issues.


  • Basic computer skills in order to enter information into our database.


- A valid Driver's License is mandatory for this position.


- Option to learn Auto Detailing for more hours.


- Must be available weekends, holidays and on call.


  • Starting Immediately.

BENEFITS INCLUDE:

  • Flexible schedule.


  • Company discounts.


  • Uniform provided.

Job Type: Part-time
Salary: $12.00-$14.00 per hour
Part-time hours: 15-25 per week
Application deadline: 2022-02-01

Location:

234 York Avenue (Corner of York & Fort)
Winnipeg, MB

Job type: Part-time

Apply Now

Contact Information

Josh Kass
Phone: 204-989-7521