Quality Improvement Decision Support Specialist (Full-time Permanent)

Posted on September 23, 2022. Primary Region: Kenora, ON

Competition Number


Job Type

Full-time Permanent


1.00 FTE






$79,570.51 to $86,394.92 annually

Closing Date

Thursday, September 29, 2022


Reporting to Manager of Quality, Risk and Clinical Information, the Quality Improvement Decision Support Specialist (QIDSS) specializes in supporting the organization’s information and analytical needs including, but not limited to, clinical activity (quality, utilization, wait list), benchmarking, forecasting, clinical indicator development and worker metrics analysis.

The QIDSS analyzes, interprets, and reports clinical and statistical information on a routine and ad hoc basis to support evidence based clinical decision making, process improvement activities and strategic problem solving to clinical and non-clinical teams within the organization. The QIDSS will focus on data quality, integrity and systems maintenance while providing staff support, training, and access administration for the clinical database.

The QIDSS will contribute to the development and completion of balanced scorecard metrics, quality reporting, ministry reporting, and, as required, to other routine and special reports to support the program management, senior management, and Board.


  • Bachelor’s Degree in an applicable field required (Business Administration, Statistics, Health Sciences or Information Management) or equivalent education and experience may be considered
  • Project Management Certification required (PMP Certification or CAPM Certification)
  • Minimum of five (5) years of progressive experience working in decision support, or performance measurement strongly preferred
  • Advanced proficiency in Microsoft applications including Excel (pivot tables, formulas, etc.), Access DB (build tables, write queries, generate reports), MS Teams and PowerPoint
  • Experience with the extraction and manipulation of data using Microsoft SQL
  • Knowledge of health care reporting requirements (eg., OHRS and MIS guidelines) preferred
  • Certification with the Canadian Health Information Management Association (CHIMA) is considered an asset
  • Prior experience with clinical datasets, data submission and reporting tools (eg. CIHI, HIT, IAR, SHIIP, Catalyst, OPOC, etc.) is considered an asset
  • Prior experience in a clinical information system, particularly Meditech, TREAT, Telus PS Suites, is considered an asset
  • Prior experience in working with business intelligence (BI) tools is considered an asset
  • Adhering to confidentiality and privacy requirements for sensitive financial and clinical information
  • Strong communications skills, oral and written, for the effective explanation of complex data-based concepts into plain language
  • Demonstrated experience leading and championing large scale transformational change through the engagement with stakeholders and grounded in data management best practices and a quality improvement lens
  • Demonstrated commitment to ongoing continuing education and professional development
  • Results oriented Fosters continuous improvement and works towards continually achieving excellence
  • Demonstrated proficiency in quantitative analysis and report writing skills
  • Effective critical thinking skills
  • Previous progressive responsibility in a supervisory/leadership role
  • Knowledge of and previous experience working in a unionized environment and effectively operating within the context of multiple collective agreements
  • Demonstrated reliable attendance record

Please apply through the online application process via https://lwdh.talentpoolbuilder.com/

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH.

Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application.

For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861 ext. 2393


21 Sylvan Street
Kenora, ON

Job type: Full-time

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Contact Information

Lake of the Woods District Hospital