Post Office Clerk

Posted on January 24, 2023. Primary Region: Morden & Winkler, MB

Categories
Retail, Sales

DUTIES & RESPONSIBILITIES:
Customer Service
Provides superior and efficient customer service
Answers enquiries and resolves customer complaints regarding postal services
Abides by the customer service program (SERVE) as prescribed by Canada Post Corporation
Maintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge)
Ability to upsell and recommend postal services and promotions to all customers

Loss Prevention
Ensures loss prevention systems and procedures are performed according to guidelines
Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures
Maintains proper security of cash and mail

Operations
Assists in maintaining and controlling the inventory of stamps, money orders, registered mail, etc. in compliance with the policies and procedures of Shoppers Drug Mart and Canada Post Corporation • Maintains and controls the cash register in the department in compliance with policies and procedures

General
Complies with all health and safety regulations
Complies with all store policies and procedures
Complies with loss prevention policies and procedures and ensures they are executed in the department
Perform other duties as required including Cash duties

QUALIFICATIONS
Planning, Judgement and Decision Making
Problem solving to ensure customer satisfaction
Plan work to maximize efficiency and minimize costs
Troubleshoot cash and tally differences
Experience with registration and postal authorization issues

Experience
Customer service oriented
Effective verbal and written communication skills
Computer literate
Register Skills
Organized and detailed oriented
Efficient time management skills
Ability to work in a fast pace environment
Ability to work independently and as part of a team
Commitment to providing customer service

WORKING CONDITIONS
Ability to work flexible shifts which may include nights and weekends

PHYSICAL REQUIREMENTS
Ability to lift up to 50 pounds
Ability to climb ladder

Location:

1-777 Norquay Drive
Winkler , MB

Job type: Part-time

Apply Now

Contact Information

Myla Heinrichs
Phone: 2043254744