Product Support Representative

Posted on March 16, 2023. Primary Region: Westman Region, MB

At Elmer's, we’ve been equipping farmers with innovative solutions for over 40 years. Owning and operating our own farm we understand what farmers need and want out of our products and our company. We strive to provide our customers with products that will effectively handle even the toughest environments. Harvest after harvest, our mission is to produce world-class farm equipment for the needs of the progressive farmer.

To meet the growing demand for our product we’re currently seeking a Product Support Representative.

Your Responsibilities Will Include:
• Represent Elmer’s with positivity, professionalism, and a solution-oriented mindset.
• Interact w/dealers & customers to support Elmer’s product.
• Document & process warranty claims
• Maintain accurate records of all service, repair, and other work.
• In house product inspections (as needed)
• Basic functionality in the Parts Dept (sales order creation, parts picking & shipping)
• Regular rotation in the Product Support weekend on call calendar
• Weekday evening Support calls (Mon-Thur)

We’re Looking For:
• Experience in a customer service environment
• Experience in the agricultural industry
• Strong written & oral communication skills
• Attention to detail
• Computer experience (MS Office)
• Work well independently
• Class 5 license, ability to travel into the US
Our facility is conveniently situated near Altona, MB - 36km east of Winkler, and only 100km south of Winnipeg. Altona is an attractive, caring, and progressive community with abundant cultural, recreational, and educational opportunities for all ages. With amenities and opportunities that rival much larger municipalities, there’s no better place to be.

Elmer’s Manufacturing Ltd. welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.


9118 Hwy 30 N
Altona, MB

Job type: Full-time

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