Shop Foreman

Posted on September 1, 2023. Primary Region: Airdrie, AB

Our High River, AB branch is looking for an exceptional individual with a strong Agriculture background to join our service department as a Shop Foreman for our John Deere Agriculture dealership.

The Shop Foreman is responsible for the effective supervision of the Service Department to ensure that quality standards and productivity requirements are met in accordance with Service Optimization standards. The individual acts as the Service Manager when the Manager is away from the dealership and provide quotes and estimates to customers as required, review work orders with customers, directs closing of work orders and collects payment for work orders or directs Service Administrative staff to collect payment as appropriate.

Duties & Responsibilities
Assists with the assignment of jobs and work orders to Service Department employees according to their skills and knowledge
Assists in the appraisal of repair orders coming into the Service Department and may participate in repairs. May review repair orders for accuracy and completeness, and stays informed of the progress on all jobs
Acts as a point-of-contact for technicians on equipment repair inquiries and updates
Directs and assists in the diagnosis of machine problems of technicians and apprentices

Inspects and repairs all special tools. Recommends new tooling as required
Advises Service Manager or Service Location Manager of all customer complaints
Coordinates and schedules all in-house technician training
Assists the Service Manager or Service Location Manager with coordinating and conducting quarterly safety meetings
Supports Service Advisors by responding to technical questions from customers
Demonstrates proper and safe workplace processes and operation of equipment
Maintains good housekeeping discipline for a clean and safe working environment
May fill the Service Manager or Service Location Manager role in their absence
May arrange for and participate in re-conditioning of used equipment and set-up of new equipment
May approve the release of equipment for delivery to the customer
May assist in providing performance feedback and disciplinary recommendations for service technicians and staff to the Service Manager or Service Location Manager
Bills approximately 50% of available time
Other duties as assigned

Required Experience:
3+ years’ experience as a Service Technician, Journeyman certification preferred
Experience in diagnosing hydraulic and electrical issues on Agriculture equipment preferred
Familiar with company (John Deere Agriculture) and competitive products
Forklift license preferred

To apply please visit using job code 7806-046


498114 121 Street East, STN M
High River, AB

Job type: Full-time

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Contact Information

Brandt Recruitment