Service Advisor

Murray Morden Chrysler Dodge Jeep Ram, is look to add a Service Advisor to their Morden Location. This is a dream job if you are interested in automotive, are strong at sales and like working with customers.

As an Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.

Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.

Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.

Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.

Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.

Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.

JOB REQUIREMENTS:

Communicate with customers via in person, telephone and/or Internet regarding inquiries or follow-ups
Navigate digital parts catalogs for order processing
Field phone calls daily with accuracy and detail
Coordinate to fulfill both retail and wholesale account needs
Receive and check-in parts inventory to maintain inventory database
Other general support and assistance to the team as needed
PBS/ADP/CDK experience an asset
Previous knowledge of tires and accessories an asset
Maintaining clean and professional appearance of the service counter, work area and parts department
Applying retailing techniques to sell parts and Accessories

Benefits:

Flexible work opportunities
Competitive Wages
Full range of benefits including a company pension plan for Full Time Employees
Opportunities for professional development
Opportunities within 30 Murray dealerships across Canada
Comprehensive training
Paid vacation
Employee vehicle discount plan.
A professional, energetic, and fun work environment

Please send Cover Letter and Resume to: Jake Froese, Service Manager, Murray Morden Chrysler Dodge Jeep Ram

Thanks to all that apply for the position, only those who we'd like to interview will be contacted.