Restaurant & Events Manager

We are seeking a manager with strong leadership and communication skills to oversee the operations of Hespeler’s Cookhouse & Tavern and the Event Centre. The candidate will possess among other qualifications, experience working with event management, a background in hospitality and customer service, and a genuine passion for serving the community.

Responsibilities:

Responsible for all aspects of service delivery in the Niverville Heritage Event Centre and Hespeler’s Cookhouse & Tavern.

Work together with the Events Manager and Kitchen Manager/Food Services Manager to ensure high quality menu selections are available to event clients and restaurant guests.

Create service staffing schedules that remain within operational budgets while ensuring excellent customer service and quality delivery.

Interact with various suppliers to ensure maximum value and costing is realized.

Provide leadership that results in service delivery, within budget, that meet (and preferably exceed) guest expectations.

Setting, communicating and maintaining timelines and priorities on every project.

Communicating, maintaining and developing guest relationships and resolve guest complaints.

Participate in the analysis of sales data and suggest changes resulting in revenue growth and increased service delivery.

Ensure that good communication exists between all departments affected by restaurant and event services.

Qualifications:

Post secondary education in hospitality, food service or events management.

Minimum 3 years of experience in event and hospitality in progressive leadership roles.

Event management experience and proficiency in various events software planning.

Strong leadership and marketing skills to promote and sell events to interested parties and sponsors.

Combination of education and work experience will be considered.

Excellent interpersonal and communication skills both verbal and written.

Comfortable interacting with the public and seniors

Please submit your resume and cover letter to hr@heritagecentre.ca, attention Jessica Beaupre, HR Generalist before May 3, 2024. We look forward to hearing from you!