Architectural Customer Service Specialist

Posted on November 14, 2017. Region: Steinbach, MB

About WS Steel

Established in 1989, WS Steel is a highly automated Tier 1 OEM fabricator with the ability to manufacture high volume and large scale products across a wide range of industries.

At WS Steel, we take pride in our manufacturing plants and equipment and look forward to showcasing our capabilities and experience. Our mission is to deliver the best quality products on the market: on time, using modern technology, cutting edge ideas and with a strong commitment to service.

The WS Family of companies consists of WS Steel, WS Ironworks – a structural steel operation, and Urban Park – an outdoor, site furnishings provider.

We are rapidly growing and strive to provide meaningful work and career opportunities to over 200 employees. Operating out of multiple locations in Steinbach, we constantly invest in the latest technology and work hard to be known as an employer of choice, offering competitive wages and a healthy work environment.

Architectural Customer Service Specialist

This position is responsible for the day to day marketing, advertising and promotional activities of WS Steel and all activities within the marketing department including long term marketing strategies.


 Assist in the development, implementation and execution of internal and external marketing, trade shows, seminars, lead generation programs, sales tools and website maintenance and development.
 Support sales team by researching new customer opportunities.
 Develop marketing strategies for WS Steel in line with company objectives.
 Creation and publication of marketing material in line with marketing objectives.
 Monitor and report on effectiveness of marketing communications.
 Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
 Expand product solutions and offerings
 Analyze market trends and recommend changes to marketing and business development strategies based on analysis and feedback.
 Ensure brand messages are consistant.
 Nurture and enrich current and potential external relationships.
 Perform all other duties and special projects as assigned


 Degree or 5 years’ equivalent work experience in marketing.
 Innovative thinker.
 Excellent problem solver.
 Ability to direct and motivate others.
 Strong computer skills – Microsoft Excel, Word, Outlook, E2 (ERP System)
 Valid license and passport.

WS Steel offers a competitive salary, comprehensive benefits package including health, disability, life and dental, RRSP plan with company contributions as well as other benefits.

Please submit resumes online, email or in person to Joy Friesen.
Online –
Email – [email protected]
Phone: 204-326-5444 ext. 231 – Fax: 204-346-1450
49 Life Sciences Parkway, Steinbach, MB R5G 2G7
We thank all interested parties; however only those selected for an interview will be contacted.


49 Life Sciences Parkway
Steinbach, MB

Job type: Full-time

Contact Information

Email: [email protected]

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