Circulation Manager

Portage la Prairie Regional Library
Circulation Manager
The Portage la Prairie Regional Library provides accessible, innovative library and information services to Portage la Prairie. We’re seeking a permanent team member to provide responsible and efficient support to our Front Desk team. This position has responsibility for various functions including ensuring smooth running of the circulation desk. For a full list of duties, please email jobs@portagelibrary.com. This position reports to: Assistant Director
Compensation starts at $17.29. Three weeks of vacation after successful completion of probationary period.
Hours: Tuesday 9:15-5:15
Wednesday 9-5
Thursday 12-8
Friday 11-7
Saturday 9-5
Purpose
The Circulation Manager leads the customer facing aspects of operations at the Portage la Prairie Regional Library. They help ensure that the library is safe and well organized, while managing the staff and volunteers who perform front of house tasks. This person is resourceful, adaptable and has excellent communication skills.
Supervisory Responsibility: manages front desk staff and volunteers.
Duties and Responsibilities
• Library Asset Management
• Performs essential collection tasks
o running reports
o ordering
o manages lost and overdue items
o shelf management
• Front counter
o assign duties and ensure they are completed
o keep front area neat and organized
o provide proctoring services
o handle money and floats
o handle circulation problems and issues that arise with the Integrated Library System
• Management
o respond to queries and complaints in a compassionate manner
o assign regular duties in collaboration with other managers
o assign collection management tasks
o plan and implement special projects
o maintain confidentiality of staff and patrons
o train staff and adapt or develop procedures as required
o participate in the hiring process for new employees
o handle escalated patron queries
o enforce library policies, especially the Code of Conduct
o ensure Incident Reports are completed in a timely fashion and the Director is notified of emergency situations
Qualifications
• Over 18 years of age
• Excellent oral and written communication skills
• Ability to lift up to 40 lbs
• Proficient in the use of computers and POS systems
• Familiarity with current technology trends
• Ability to educate customers and staff in individual and group settings.
• Ability to recommend effective services for the appropriate age group
Preferred Qualifications
• Possess a post-secondary degree and/or a Library Technician’s diploma
• Significant experience working in a library or customer service setting
• Significant experience working with children and/or vulnerable persons
Education
• Possess a High School Diploma or Equivalent
Knowledge Skills and Abilities
• Exercise effective judgement and independent decision-making capabilities.
• Solution focused, understands the need for key relationships, acts with honesty, transparency and empathy for people and communities.
• Innovative mindset, is an improvement focused team player that shows initiative and inspires commitment to achieve library goals.
• Strong decision making and problem-solving skills, can confidently analyse and apply key information with good judgement and takes accountability.
• Maintain confidentiality of sensitive information.
• Ability to understand and explain policies, rules and regulations.
Working Conditions
Usual office environment. Frequent contact with the public. Moderate physical effort required including bending, lifting, handling of materials of moderate weight, pushing and pulling of carts, etc.

A clear criminal record check will be required from the successful candidate.
Criminal record and vulnerable sector registry checks will be required from the successful candidate. The Portage la Prairie Regional Library is an equal opportunity employer, and will provide reasonable workplace accommodations.

Review of Applications will begin on May 6th, 2024. This position will remain open until filled. To apply, please send a resume and cover letter to jobs@portagelibrary.com