Volunteer Manager

Agape House-Eastman Crisis Centre Inc. is currently hiring a flexible, self-starter to fill the role of Volunteer Manager. Reporting to the Executive Director, the Volunteer Manager will create a system to recruit, train and place an adequate number of skilled volunteers in our organization. The Volunteer Manager will have a background in management in non-profit settings and social services.

Key Responsibilities:
 Establishes volunteer placement criteria by identifying requirements in consultation with supervisors and Executive Director.
 Identifies sources of volunteers and runs advertising campaigns through appropriate sources.
 Verifies applicants’ qualifications by conducting interviews and screening candidates based on past experience, personality, suitability and willingness to learn new skills and knowledge relevant to volunteer placement.
 Design and maintains a volunteer database system.
 Updates and promotes volunteer opportunities on social media platforms.
 Conducts training sessions tailored to the needs of volunteer opportunity as required.
 Orientates volunteers to policies, procedures, rights and responsibilities within the organization.
 Ensures volunteers are instructed in the importance of confidentiality with clients, agency business/dynamics, limits of authority and extent of responsibility.
 In consultation with the Executive Director, develops and implements a recognition program for volunteer contributions.
 Maintain professional relationship with Board members, outside agencies and groups.
 Organizes workload and demonstrate effective time management.
 Participates as a responsible team member by communicating and providing support where required.

Qualifications:
 Education: Volunteer Management Certification.
 Creation: Experience developing, piloting and evaluating programs.
 Adaptability: Demonstrate a willingness to be flexible in a changing work environment while maintaining effectiveness and efficiency.
 Behave Ethically: Understand ethical behaviour and business practices and ensure that own behaviour and the behaviour of others is
consistent with these standards and aligns with the values of the organization.
 Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
 Foster Teamwork: Work cooperatively and effectively with others to set goals and resolve problems.
 Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details.
 Proof of vaccination or willingness to undergo regular testing

Demonstration of commitment to our core values which are:
 Creating Safety
 Inspire Trust
 Act with Integrity
 Level the Playing Field
 One Team
 Grow Together

Hours of Work and details of the position:

The position will begin on July 30th, 2024. The hours of this part-time role are flexible but do require the ability to adjust hours as needed.

This position is a 0.2 FTE position (16 hours every bi-weekly pay period – part-time).

Application Process:

Interested applicants are encouraged to apply by July 5th, 2024 with:

 Resume
 Cover letter
 Salary expectations
 Answer to these 2 questions:
1. What do you do to contribute to a healthy, positive work culture?
2. Please describe your understanding of the work Agape House does, and how the Volunteer Manager helps us achieve this mandate?

Thank you for your interest in this opportunity with Agape House-Eastman Crisis Centre. Agape House wishes to thank all candidates for their interest, but only those considered for an interview will be contacted.