Sales Person / Office Assistant (Winnipeg)

For over 80 years, Awards Canada has proudly been at the forefront of delivering exceptional award and recognition products across 57 countries worldwide. Beyond our exceptional products, we take great pride in our unparalleled customer service. We strive to forge lasting relationships, built on trust, reliability, and a shared commitment to excellence. We build recognition and create joyful moments in life.

We are currently looking to add a full-time, year-round Sales Person / Office Assistant to our Winnipeg store. The successful incumbent will work with the office, sales and graphic managers to learn and be responsible for the operation of the showroom and will assist with inbound phone sales calls and certain office duties.

Responsibilities:
• Utilize solution-based selling to maintain strong customer relationships and be proactive in understanding customer needs.
• Build and maintain relationships with customers to encourage repeat sales and referrals.
• Collaborate and respond to customer inquiries via phone, emails, online, and walk-in.
• Swiftly resolve customer complaints to ensure maximum client satisfaction.
• Evaluate customer needs, providing assistance and detailed information on product features.
• Stay well-versed in the products offered and discuss available options.
• Participate in the development and creation of customer presentations.
• Attain excellent customer service standards while consistently meeting the client's needs.
• Assist in the coordination of deliveries.

Requirements:
• Attention to detail is paramount.
• Exceptional organizational and multi-tasking skills.
• Strong English communication and interpersonal skills.
• Friendly and professional with a customer service focus.
• Ability to perform under pressure and address complaints promptly.
• Strong drive for creativity and innovation.
• Integrity and trust.
• Self-driven while being motivated by results.
• Exceptional problem identification and resolution skills.
• 1-2 years of Customer Service experience is an asset.
• Working knowledge of QuickBooks, CorelDraw is an asset.

Please send your resume and cover letter.

We thank all those that apply, however, only those selected to move forward in the process will be contacted.