Support to Evacuation and Repatriation Team (SERT) Volunteer - Winnipeg,MB

Posted on June 24, 2019. Region: Morden & Winkler, MB

Region: Winnipeg, MB

Application deadline: December 31, 2020

The Canadian Red Cross Society, a non-profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is seeking an Support to Evacuation and Repatriation Team (SERT) Responder for Disaster Management (DM). Reporting to the Operations Lead (FOT), the SERT Responder will be responsible for various emergency shelter and reception centre response activities in addition to other responsibilities related to emergency preparedness.


The Support to Evacuation and Repatriation Team (SERT) is activated for large-scale responses in Manitoba where evacuation support is required in the affected community. The incumbent of this position will be assigned as a member of a two-person response team to enter a disaster-affected community and support with the evacuation of all community members that are approved to evacuate. SERT responders will deliver a specific service related to the accompaniment of community members during a disaster response, however, must know how to deliver all services at the ERT level. During non-response times, the SERT Responder will resume regular CRC assigned duties. SERT Team members commit to 12 weeks on-call rotation over the next year which includes approximately eight, 1-week blocks during April through September and an additional two, 2-week blocks October through March.


Responsibility 1. Disaster Preparedness

Support relationship management with key First Nation members including Emergency Coordinator
Support towards emergency planning including plan review
Complete and maintain all required pre-deployment paperwork and training
Supply an availability calendar and participate in an on-call rotation for readiness to deploy
Attend workshops, trainings, exercises, and meetings as required

Responsibility 2. Evacuation Coordination
Be prepared to deploy to a disaster-affected community within 30 minutes of deployment activation by CRC Operations Manager
Liaise with local Community emergency response team and CRC Operations Manager to prepare the community for evacuation
Provide appropriate services as assigned in the SERT Manual and Emergency Management Systems for Aboriginal Communities (EMSAC) Service Delivery Plan
Coordinate the evacuation with the Community’s Emergency Coordinator
Assist with coordination and communication between CRC and key stakeholders (e.g. AANDC, First Nation leadership, EMO, ESS, Man Health, ODM, Law Enforcement, Natural Resources and other relevant Emergency Service providers) as requested by CRC Operations Manager
Develop, maintain, and communicate manifest listings for all evacuations
Participate in assessment process with Community’s Emergency Coordinator upon arrival in community to identify point of arrival, staging area and lodging arrangements
Support in ensuring secure / safe transport (road/air/water). Provide comfort to clients in transit
Complete necessary evacuation paperwork, files, reports, statistics and logs in a timely manner
Communicate and report on progress, as appropriate, to the Operations Manager
Ensure maintenance and security of all CRC kits (both team kits and personal kits)

Responsibility 3. Repatriation Support
Confirm order to return home
Support in the development of priority manifest
Support in the completion of community repatriation assessments
Provide appropriate services assigned, based on the repatriation procedures for Manitoba First Nations

Assist with coordination and communication between CRC and community emergency response team

Responsibility 4. Close of Business
Participate in the debriefing and review of the delivery of the assigned services.
Inventory and restock all kits in preparation for future deployments

Contributes to a healthy and safe working environment.
Performs other duties, as required.

The incumbent must have the commitment to the Fundamental Principles of the Red Cross Movement and model the core competencies of the CRCS: team excellence, service excellence, accountability and results focused.
This position requires a satisfactory Criminal Records Check required and satisfactory vulnerable sector check or a satisfactory Enhanced Police Information Check (EPIC)
If driving for society business; a valid driver's license is required with a satisfactory drivers’ abstract.

Completion of High School Diploma or an equivalent experience
Must be a current Canadian Red Cross Volunteer in good standing, residing in Winnipeg
Successful completion of training programs noted below:
Introduction to Disaster Management & Introduction to the Red Cross and Red Crescent Movement
Current certification in Standard First Aid
Emergency Response Team – Responder
Emergency Response Team – Supervisor
Building a Safe and Respectful Workplace
Introduction to Reconciliation and Working with Indigenous Peoples
EMSAC Service Delivery Plan Workshop

Understanding of Red Cross role in disaster response and recovery
Understanding of Indigenous populations in Manitoba
Knowledge of community resiliency and capacity building practices

Excellent interpersonal skills, including handling interactions with clients, community partners and colleagues
Strong verbal and written communications skills in English, including strong presentation skills. Additional languages are considered an asset
Well-developed listening, assessment, and problem-solving skills
Demonstrated ability to empathize with clients concerning their personal and/or health-related issues
Dependable and able to work independently and as an effective team member
Ability to effectively execute assigned tasks in a high-pressure environment and remain calm during a crisis
Ability to adapt to changing circumstances in a fast-paced environment
Ability to influence others
Computer literacy, competency in using database systems and functionality
Ability to be on-call when scheduled – approximately 12 weeks per year.
Ability to respond during non-traditional hours and deploy on short notice.

Potential for responding in disaster areas affected by weather conditions, as well as difficult, unstable conditions (environmental, physical, social, etc.) and uncomfortable conditions (noise, odours, smoke, humidity, vulnerable clients). These health and safety conditions can affect the physical and psychological state of the responders on site and will be considered prior to each deployment.
The incumbent may need to stand for several hours when responding to a client.
Ability to travel overnight for three to five days at a time is required. The incumbent will be required to fly or drive into remote Manitoba communities.
A valid provincial driver’s licence and First Aid Certification (training provided) is required. This position also requires a successful Canadian criminal record check with vulnerable sector screening. Candidates must be 18 years of age or older. The Canadian Red Cross Society is an equal opportunity employer.

Interested parties may submit their application no later than December 31, 2020 by Applying Here.

While we appreciate all responses, only candidates under consideration will be contacted.


Winnipeg, MB

Job type: Volunteer

Contact Information

Volunteer Resource Services
Email: [email protected]

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